Quality Management System (QMS)
Quality Management System
GBE Group aim to provide our customers with the highest possible level of service across a wide variety of electrical related disciplines while complying with all statutory and regulatory requirements related to each field.
The focus of the company’s activities always is total customer satisfaction.
This is achieved through:
- Continually working towards improving our processes and systems to ensure our services meet and exceed customer expectations, while complying with AS3000 and other relevant Australian Standards
- Adhering to WHS policies and procedures to ensure customer and employee safety is maintained.
- Ensuring our employees are the best in their field through continual training and upskilling.
- Developing, Implementing and Maintaining a Quality Management System based on the internationally recognised ISO9001:2015 standard.
- Maintaining a culture of total employee involvement and teamwork, recognising that employee satisfaction has a direct effect on customer satisfaction.
- Setting quality objectives, measuring their performance, and reviewing on a regular basis.
All Employees are expected to take Ownership, Responsibility and Accountability for Quality within their area of the business to ensure sustainability and profitability of the company.
Reviewed DA – 18/02/2022.
Reviewed DA – 23/06/2023.
For further information regarding Safety Management, click here.
